Principles of Operational Excellence & Assessment

Learning Objectives:

Workshop participants will gain an understanding of The Shingo Model and the underlying principles behind The Shingo Prize philosophy and approach. They will learn and gain experience in aligning your organizational principles and core values with your systems. There will be group activities that help develop skills in assessing alignment, and also how to address misalignments by embedding your principles into your work and management systems.

In addition, participants will develop a comprehensive working knowledge of The Shingo Prize Application Guidelines which includes the criteria and methods for assessment of the progress an organization has made in its lean transformation. By completing this training, participants will learn how to use The Shingo Model and Guidelines to complete internal self-assessment that will clearly identify areas for focus and improvement in the entire organization.

Unique Learning Approach:

The on-site workshop begins with a comprehensive overview of The Shingo Model and its key elements, enabling all participants to reach a common level of understanding.

The two day on-site workshop will combine several learning modules with hands on activities that enhance learning. The main activity will be the actual detailed assessment of a portion of the company where the training is held. Participants will be grouped into assessment teams and will work through each step of the assessment process – preparation through initial desk assessment, visiting the workplace to observe and interview, team discussion and assessment, and finally creating a feedback report.